About Us
Welcome to our store!
About Us:
We are a professionally home theater seats store committed to providing you with the highest quality products and services.At the same time, we also have a professional store on Amazon.
Our products have multiple packages in total, please make sure you receive all the boxes before opening and installing. Please provide your email address when purchasing our product, so we can send the tracking number to your email when shipping.
Payment Method:
We support two payment methods: Airwallex. Airwallex is our cross-border e-commerce payment method, supporting Visa, MasterCard, and American Express. Airwallex payment is secure, so you can confidently make your payments.
Warranty:
We highly value product quality and customer experience. Therefore, upon your purchase of our goods, we provide a one-year warranty for any quality issues that may arise. If you encounter any quality problems during this period, please contact us and provide relevant proof. We will examine your application and provide you with replacement,services according to our policies. However, please note that this warranty period only covers damages caused by manufacturing defects or material quality issues and does not include damages caused by misuse or intentional damage.
Business Time:
According to our business hours clause, our operating hours are from 9:00 PM to 6:30 AM in US time.
During this time range, we will be available online 24/7 and will respond promptly to your messages. We will make every effort to reply to your inquiries, orders, or other related matters within 24 hours. If there are any exceptional circumstances that prevent us from responding in a timely manner, we apologize for any inconvenience caused and kindly ask for your understanding.
To better serve you, please contact us during our business hours. If you send a message outside of our business hours, we will get back to you on the next business day as soon as possible.In case of any urgent matters, you can directly contact us through WhatsApp. If you have any questions or need assistance, please feel free to reach out to us. We are dedicated to serving you wholeheartedly.
Fast and Reliable Cargo Shipping Service, Delivery in 3-7 Days!
Thank you for your continuous support and trust in our store! In order to enhance your shopping experience, our products guarantee the safe delivery of your orders within 3-7 days.If you have any questions or feedback, our customer service team is available to support you at any time.
Delivery:
Global Shipping Announcement:
We are pleased to announce that, aside from the United States, we also offer worldwide shipping services. Please be advised that our website currently supports orders only within the United States. If you are located outside the US. we kindly ask you to contact us via WhatsApp or Email. We will provide you with a personalized quote to ensure the smooth delivery of your order. Thank you for your understanding and support.
Trust:
We value the trust relationship with each customer. We understand that trust is the foundation of establishing a good cooperative relationship in the Internet age. Therefore, we take multiple measures to ensure the security of your information and guarantee a pleasant and secure shopping experience. We promise to provide reliable product information and transparent transaction processes to ensure your trust and satisfaction with us.
Thank you for your interest and support in our store! We look forward to providing you with high-quality products and unparalleled service.