After-sales Policy

Thank you for purchasing home theater seating from our store. We are committed to providing the best products and services to ensure a pleasant and worry-free shopping experience for you.

Refund Policy

If you are not satisfied with our products or have any quality issues, please follow the steps below to apply for a refund.

1.Contact our customer support team
If you need to return or refund a product, please contact our customer support team as soon as possible, providing relevant order information, reasons for the return or refund, and photos. We will reply to your message within 24 hours and provide you with detailed refund guidance and procedures.

2.Send back the products
If we confirm that the products need to be returned or exchanged, we will provide you with our return address. Before exchanging the products, we require you to send the original products to the designated address.

3.Payment method
When you return an item, your refund amount and refund method may vary. Check the payment method refunded and the status of your refund in Your Orders.

In summary, we will do our best to provide you with the best products and services. If you need to return or refund a product, please follow the above procedure and carefully read our refund policy. If you have any questions or need help, please feel free to contact our customer support team. Thank you for your understanding!














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